Privacy Policy

We appreciate your interest in our website. Protecting your privacy is very important to us. Below we give you detailed information about how we handle of your data.

Collection, processing and usage of your data
You can visit our site without providing any information about yourself. We only store access data without personal references such as the name of your Internet service provider, the website from which you visit us or the name of the requested file. This data is used solely to improve our offer and does not allow any conclusion on your person.

Personal data are only collected if you provide it voluntarily in connection with your order or when opening an account or by registering for our newsletter. We use the data communicated by you without your express permission, solely for the processing of your order. With completion of the contract and full payment your data will be blocked for further use and deleted after expiration of the tax and commercial law, unless you have expressly consented to the further usage of your data. When registering for the newsletter, your e-mail address is used with your permission for advertising purposes, until you unsubscribe from the newsletter. You can unsubscribe at any time.

Usage of cookies
On several pages, we use cookies to make visiting our website even more attractive and to enable the use of certain features. These are small text files that are stored on your computer. Most of the cookies used by us will be deleted from your hard drive at the end of the browser session (these are so-called session cookies). Other cookies remain on your computer and allow us to recognize your computer during your the next visit (these are so-called persistent cookies). These cookies are used to greet you with your username and enable for you certain features like you do not need to re-enter your password or to fill out forms with your data during following orders. For our partner companies, it is not permitted to collect, process or use personal information through our website using cookies.

Passing on of personal data
A transfer of your data is in keeping with the shipping company as far as it is necessary for the delivery of the goods. In order to process payments your payment data will be transfered to the responsible bank which is commissioned with the payment.

Right to information
Under the Federal Privacy Act, you have a right to free information about your stored data, and a right to correction, blocking or erasure of your data.

Contact person concerning our privacy policy
For questions regarding the collection, processing or usage of your personal data, for disclosure, correction, blocking or deletion of data and revocation of consents granted, please contact: PIKO Spielwaren GmbH,Lutherstraße 30, 96515 Sonneberg, Germany phone: +49(0)3675/897242, fax: +49(0)3675/897250, e-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.

Data security
Your personal information will be encrypted during the order process using SSL and transmitted via Internet. We secure our website and other systems through technical and organizational measures against loss, destruction, access, modification or distribution of your data by unauthorized persons. Access to your account is only possible after entering your personal password. You should always treat your access information confidential and close the browser window when you have finished communicating with us, especially if you share your computer with others.

Withdrawal of consent
The following consents you may have expressly granted during the ordering process. We would like to point out that you can revoke your consent effective for the future at any time.

Permission to e-mail advertising
I would like to receive interesting offers by e-mail. My e-mail address will not be shared with other companies. I can revoke this consent to use my e-mail address for promotional purposes, through informal communication, e.g. by e-mail to This email address is being protected from spambots. You need JavaScript enabled to view it., at any time with effect for the future.

Google analytics
This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). 
Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. 
In case of activation of the IP anonymization, Google will truncate/anonymize the last octet of the IP address for Member States of the European Union as well as for other parties to the Agreement on the European Economic Area. 
Only in exceptional cases, the full IP address is sent to and shortened by Google servers in the USA. 
On behalf of the website provider Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage to the website provider. 
Google will not associate your IP address with any other data held by Google. 
You may refuse the use of cookies by selecting the appropriate settings on your browser. However, please note that if you do this, you may not be able to use the full functionality of this website. 
Furthermore you can prevent Google’s collection and use of data (cookies and IP address) by downloading and installing the browser plug-in available under https://tools.google.com/dlpage/gaoptout?hl=en-GB.

Further information concerning the terms and conditions of use and data privacy can be found at http://www.google.com/analytics/terms/gb.html. 
Please note that on this website, Google Analytics code is supplemented by "gat._anonymizeIp();" to ensure an anonymized collection of IP addresses (so called IP-masking).